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  Public Ticket #1269697
xml import 500 error
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  • Vin started the conversation

    Hi, I just purchased the theme today and was setting it up per your documentation.  The XML file for dummy content will not import, I keep getting a Internal Error 500 (see attached). I've tried a couple different Xml importer plugins, and have adjusted my php settings (see attached), it will still not import.  Please advise.  Thank you.  - Vin

    Attached files:  error.500.PNG
      php.limits.PNG

  •  13
    Justin replied

    Hmm, that's odd.  I've not experienced that issue with this theme.  It seems that your upload limits are okay.  I can take a look if you could send wp-admin details?  Just make this a private ticket.  

    Thanks!

    Justin

    Thanks for your support!

    Justin

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