Okay
  Public Ticket #1035596
Envato Support
Closed

Comments

  •   Arif Khan started the conversation
  •  13
    Justin replied

    Hi Arif,

    Happy to take a look.  Can you send wp-admin login details?

    Thanks

    Justin

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •  13
    Justin replied

    Hi Arif

    What's the url to your site?  

    Thanks

    Justin

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •   Arif Khan replied privately
  •   Arif Khan replied privately
  •  2
    Arif Khan replied

    Hi, 

    Its very bad i didn't got any support from you since 5 days. So my work is stuck.

    if you won't able to find a solution on today itself .  please refund the amount of the theme.

    Arif 

  •  13
    Justin replied

    Hi Arif, 

    Which part of the site isn't the way you want it to appear?  It looks like it is setup partially.

    Thanks

    Justin

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •  13
    Justin replied

    It seems the demo is displaying for me.  I'm happy to set up an example homepage to get you started, fill in the areas that you currently have displaying or are empty.  Just let me know.  Thanks, Justin  

    Attached files:  Screen Shot 2017-02-01 at 8.24.20 AM.png

    Thanks for your support!

    Justin

  •  2
    Arif Khan replied

    I had checked the link in more than three systems still not available .

    I had added some demo texts and codes right the content area of the page, where normally add content .also added some images in Gallery Images of GALLERY POSTS/PAGES in Advanced Option of the page

    Also tried to add a layout and content using visual composer plugin. still it not seems to be work 

  •  2
    Arif Khan replied

    Please give a reply 

  •  13
    Justin replied

    Here's the demo, again:  http://look.wpengine.com/.  

    Perhaps that will help guide how the layout is meant to be shown.  

    Thanks

    Justin

    Thanks for your support!

    Justin

  •  2
    Arif Khan replied

    Ok , the link is displaying when i tried on proxy site . but what about the other issue . 

  •  13
    Justin replied

    I'm not clear what you're trying to achieve, so it's difficult for me to give a clear answer.  Sorry about that, wish I could be more helpful, but I'm not understanding the issue. 

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •  13
    Justin replied

    Visual Composer wouldn't work in those sections.  If you can send wp-admin details ( I tried the details provided but didn't seem to work, unfortunately ) I'll add some content to help out.

    Thanks

    Justin

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •  13
    Justin replied

    Thanks, I will need admin rights to make updates to the pages.

    Thanks!

    Justin

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •   Arif Khan replied privately
  •  13
    Justin replied

    The home page is currently showing as the demo.  That section you're referencing with content area utilizes a super widget that displays posts, different columns, etc.  I added it and you can view it now.

    Thanks

    Justin

    Thanks for your support!

    Justin

  •  2
    Arif Khan replied

    Thank you Justin . 

    I need to know whether the content section can be added below the carousal of home page .

  •  13
    Justin replied

    Hi Arif

    There are a variety of home layouts that may satisfy what you're looking for. It's just a matter of changing which page is being displayed as the home page.  Let me know if I can help

    Thanks

    Justin

    Thanks for your support!

    Justin

  •   Arif Khan replied privately
  •  2
    Arif Khan replied

    Please give a reply regarding this issue

  •  13
    Justin replied

    Not sure why that would occur.  Can you send ftp login details?  

    Thanks

    Justin

    Thanks for your support!

    Justin